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SUPPORT UPDATES SUPPORT
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PRODUCT UPDATES

How to get Product Updates

If you obtained your product from a distributor and not directly from IST then you should contact your supplier in the first instance.

You will automatically get an upgrade to the latest version if you have a valid Software Support Agreement.
Note that for all products incremental point releases (e.g. 5.0.2, 2.1.4) are made from time to time. You will only be notified of these if you have a problem that is fixed by them and, of course, you have a valid Software Support Agreement.

If you don't have such an agreement then you must renew it in order to get an upgrade - please contact your supplier or email sales@ist-inc.com or otherwise contact IST.

Current versions

X-Designer
8.0 for Linux and SUN Sparc Solaris platforms
7.3 for MAC OS X platforms
7.1.x for most major UNIX and Linux platforms with Motif 2.1
5.5.x for most major UNIX platforms with Motif 1.2
4.6 for VMS
See the Platform availability list for more details
See the new features list for each version (from 4.0)
 
Visaj
3.0.1 for all platforms.
See the Visaj support page for details of changes in the latest versions
 
DeltaStream
Please email sales@ist-inc.com or otherwise contact IST
 
XRT
Please contact Quest Software who handle all XRT support directly.
 
INT
3.6 for all
 
OpenMotif
2.1.30 for FreeBSD
2.1.32 for MAC OS X and Linux
OpenMotif 2.2 or 2.3 which is installed by default on some Linux distributions is not an official version. See the relevant MotifDeveloper page for more information.

If you have any questions about upgrading to the latest version, please contact your supplier or email sales@ist-inc.com or otherwise contact IST.

Software Support Agreements

Having a Software Support Agreement entitles you to make support calls by telephone, fax or email to your suppliers support desk in addition to receiving any product upgrades released in that timescale.


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