IST  

Privacy Policy


We are committed to protecting the privacy of anyone using our web site and the confidentiality of any information that you provide to us.

This statement summarizes our policy regarding information that we collect on this site about you and your visit. If you have any questions or comments on this, please feel free to contact us.

We record information such as the IP address and domain name from which you contact us and the pages you visit on the site. This information is used in aggregate primarily to improve our marketing efforts and develop the site appropriately.

We do NOT automatically get any personal information from you such as your phone number, email or postal address. Such personal information is only available to us if you supply it voluntarily, usually by way of one of our product registration forms.

If you do supply us with this data you may receive information from us about any of our products and services.

We will not sell, rent, or otherwise distribute your information to other people or organisations.

All communication from us will be clearly identified as such.

We do not ask for any financial data (e.g. Credit/Debit Card numbers) on any part of the web site. If you wish to pay for product using a Credit or Debit card we request that you contact us by Telephone. Please do not send this information to us by email. We securely hold the Credit/Debit card information only long enough to complete the transaction with our card processing agent and we then destroy that information by shredding it. We never hold it electronically.

All data that we hold about you is kept securely within our systems.

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run our systems.

We endeavour to take reasonable steps to protect your personal information. However we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Our Web site does not make use of Cookies - we neither read nor write them.

At any time you can modify the information we hold or have your name removed from, or added to, the list of names and addresses we use for mailings by contacting us using our enquiry form or otherwise.

We may disclose personal information but only under special circumstances, such as when legally required to do so.

All collected information is held electronically in the United Kingdom.

We are registered under the United Kingdom Data Protection Act 1988 and comply with the act in all our dealings with your personal data.

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any such request should be sent to us by using our enquiry form or otherwise.

We reserve the right to change this Privacy Policy. It was last updated on March 7, 2013.



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